Same features. Fetly costs 61% less at entry level.
Fetly
WhatsApp-nativeStaff report issues on WhatsApp exactly as they do now. Fetly's AI reads the message, extracts the room number, creates a structured ticket, and routes it to the right technician — automatically. No app download. No training. Starts at $49/month.
Snapfix
App-basedPhoto-based task management platform requiring the Snapfix mobile app. Strong on inspections, fire safety, NFC tags, and asset management. Starts at $129/month for up to 10 users. 14-day free trial available.
Detailed comparison
Based on publicly available information as of July 2026.
The three differences that matter most.
Fetly costs 61% less to start
Fetly's entry plan is $49/month. Snapfix starts at $129/month. At the $99 level, Fetly gives you 30 staff — Snapfix doesn't have a $99 plan. For a growing property on a budget, the math is clear.
Your staff won't need training
Snapfix requires every team member to download the app and learn it. Fetly works through WhatsApp — the app already on every phone. Housekeeping, maintenance, and front desk staff report issues exactly as they do now. Nothing changes for them.
Fetly creates the ticket for you
With Snapfix, staff open the app, take a photo, and fill in the task. With Fetly, staff send a WhatsApp message and the AI does everything else — reads it, extracts the room number, picks the category, creates the ticket. Zero manual entry.
Where Snapfix has the edge
We believe in honest comparisons. Snapfix is a more established platform with capabilities Fetly does not yet offer:
- NFC tag scanning for asset accountability
- Full inspection and fire safety compliance workflows
- Dedicated asset register with complete work order history
- Offline mode for areas without connectivity
- 98% recommendation rate from 63 verified reviews
- Rated #3 hotel maintenance software in the 2026 HotelTechAwards
If inspections, fire safety compliance, and asset management are your primary need, Snapfix is worth evaluating. If your priority is getting your maintenance team reporting issues faster with zero training and a lower monthly cost, Fetly is built for that.
If your team is still using a WhatsApp group, Fetly was built for you.
Set up in under 10 minutes. Your staff need zero training. $49/month to start.
No contract · Cancel anytime
This comparison is based on publicly available information as of July 2026. Snapfix pricing confirmed at $129/month (Fix plan) and $199/month (Plan). Fetly pricing confirmed at $49–$179/month. Features marked as "not publicly confirmed" are based on available documentation and may be incomplete. Visit snapfix.com for their latest details. Last reviewed: July 2026.